Business Consultant Job at Wazobia Chops

Wazobia Chops is recruiting suitable qualified candidates to fill the position below:

Job Position: Business Consultant
Job Location: Lagos
Employment Type: Contract
Reports To: General Manager/Owner

Job Description

• We are seeking an experienced and dynamic business consultant to oversee the daily operations of our vibrant and culturally rich restaurant establishment.
• The ideal candidate will ensure high standards of food quality, customer service, and overall dining experience, while managing staff, coordinating with kitchen and front-of-house teams, handling financial responsibilities, and ensuring compliance with health and safety regulations.

Key Responsibilities
Operational Management:

• Oversee daily operations, ensuring efficient and smooth service at Wazobia Chops.
• Monitor inventory levels and order supplies as needed.
• Ensure all equipment is functioning properly and arrange for repairs when necessary.
• Implement and maintain health and safety standards.

Staff Management:

• Recruit, hire, train, and supervise restaurant staff.
• Schedule and coordinate staff shifts, ensuring adequate coverage.
• Conduct performance evaluations and provide feedback and coaching.
• Foster a positive and inclusive work environment that reflects the values of Wazobia Chops.

Customer Service:

• Ensure high levels of customer satisfaction by delivering excellent service.
• Address and resolve customer complaints in a professional and timely manner.
• Monitor and respond to customer feedback and reviews.

Financial Management:

• Manage budgets, control costs, and maximize profitability.
• Analyze financial reports and develop strategies for achieving financial goals.
• Handle cash, and credit transactions, and ensure proper accounting procedures.

Marketing and Promotion:

• Collaborate with the marketing team to develop and implement promotional strategies.
• Organize and oversee special events and promotions.
• Maintain a strong online presence through social media and review platforms.

Business Development:

• Identify and pursue new business opportunities to drive growth through events and partnerships.
• Develop relationships with potential corporate clients, event planners, and local businesses to secure new events and partnerships.
• Build long-term relationships with existing clients to encourage repeat business and referrals.
• Work closely with marketing teams to promote the business as a prime vendor for events and business functions.

Menu Development:

• Work with chefs to develop and update the menu.
• Ensure menu items are cost-effective and meet quality standards.
• Monitor food presentation and portion sizes.

Qualifications

• Bachelor"s Degree in Hospitality Management, Business Administration, or a related field (preferred).
• Proven experience as a business consultant or in a similar role.
• Financial acumen and experience with budgeting and financial reporting.
• Ability to handle high-stress situations and remain calm under pressure.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in restaurant management software (e.g., POS systems).
• Flexibility to work evenings, weekends, and holidays as needed.

Salary
N60,000 - N100,000 monthly.

Benefits:

• Competitive salary
• Opportunities for professional development and growth
• A supportive and collaborative work environment.