Call Centre Representative Job at Tribest Corporate Support Limited
Tribest is a corporate support solutions provider with a comprehensive range of people outsourcing services. We have a diversified team of management, strategy, banking and capacity development experts working together to provide organizations with the best human resource management solutions. With a team that diverse, we are setting new standards of performance and raising the bar in excellent service delivery.
We are recruiting to fill the position below:
Job Position: Call Centre Representative
Job Location: Victoria Island, Lagos
Employment Type: Full-time
Job Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Providing feedback on the efficiency of the customer service process
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Ensure customer satisfaction and provide professional customer support.
Requirements
- HND / NCE / B.Sc in any field
- Must not be more than 27 years old
- Good knowledge of MS Office especially Excel and Word
- Exceptional time management, communication, and customer service skills.
- High level of accountability, efficiency, and accuracy.
- Strong communication and interpersonal skills.
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