Collections Officer Job at PalmPay

PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.

We are recruiting to fill the position below:

Job Position: Collections Officer

Job Location: Ogba - Ikeja, Lagos
Job Type: Contract

Role Summary

We are looking for a collections officer to assist with the collection of outstanding overdrafts.
The collections officer will contact clients and inform them of their overdrafts, negotiate BMFB plans, and ensure payments are made as soon as possible.
To ensure success as a collections officer, you should have excellent communication, negotiation, and mathematical skills, as well as attention to detail.
A skilled Collections Officer should be able to reduce company losses by encouraging customers to pay their overdue bills.

Responsibilities

Reviewing the company debtor list.
Contacting customers and informing them of their overdue bills.
Advising customers on their payment options and suggesting methods of payments.
Preparing customer financial statements for banks and the state credit department.
Writing final notice warnings to customers when payments are not being made.
Instituting legal action when customers fail to pay their debt.
Negotiating suitable payment plans.
Maintaining customer payment records.
Responding to customer queries.
Contacting lawyers and insurance agencies to facilitate payments.

Required Skill Set
Must Haves:

B.Sc, HND or an ND holder in Accounting, Business Management, or a similar field.
Excellent negotiating skills.
Good written and verbal communication skills.
Familiarity with state debt collection laws.
Knowledge of payment plans and accounting procedures.
Knowledge of office and accounting software.
Patience and resilience.

Desired:

Salary
N90,000 Monthly.

Click here to Apply