Collections Officer Job at Renmoney

Renmoney - We are a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experiences.

We are recruiting to fill the position below:

Job Position: Collections Officer

Job Location: Lagos

Role Description

• This is a full-time on-site role for a Collections Officer based in Lagos.
• The Collections Officer will be responsible for reaching out to customers who have overdue loan payments, resolving payment issues, and updating customer information.
• They will also be responsible for maintaining accurate records of all customer interactions and payments and working closely with the finance team to ensure timely resolution of payment issues.

Qualifications

• Bachelor's Degree in Finance, Accounting, or related field
• Experience in debt collection and customer service is a plus
• Minimum of 2 years of Debt collection and analytical skills
• Customer service and communication skills
• Finance knowledge and experience with payment processing systems
• Ability to work well under pressure and meet tight deadlines
• Attention to detail and ability to maintain accurate records