Credit Control Officer Job at ipNX Nigeria Limited

ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services.

Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals.

We are recruiting to fill the position below:

Job Position: Credit Control Officer
Job Location: Lagos, Nigeria

Job Summary

• The Credit Control Officer ensures that enterprise customers are billed promptly based on their respective SLA, while keeping accurate record for all links and update the ESFS and Billing system.
• He/She resolves queries arising from billing activities and generates reports as required.

Job Responsibilities

• Ensure timely and accurate submission of invoices in accordance with the billing process
• Resolve and escalate, when necessary, all issues delaying invoicing
• Computes and generate credit note as maybe required
• Ensure that client list/database is accurate and up to date
• Ensure all correspondence are well kept on Freeside and EDRM as required
• Ensure weekly processing of invoices on Freeside for posting into SUN-System
• Resolve issues and attend to requests within stipulated time.
• Must promptly escalate issues that cannot be handled to the supervisor
• Generate billing reports and other analysis such as new sales and lost business report
• Attend to service code request on ESFS
• Generate other reports as required.
• Identify and escalate priority issues observed immediately.

Qualifications and Requirements

• HND / B.Sc in Social Sciences or related discipline
• 1 year of experience in a fast-paced office environment
• Customer Relations, Book-keeping, Office Management, Human Relations (Any other Human Related) in Telecoms company.

Salary
N130,000 monthly.

Note: Only shortlisted candidates will be contacted.