Customer Fulfilment Officer Job at C & I Leasing Plc

C & I Leasing Plc was incorporated in 1990 as a limited liability company and was subsequently licensed by the Central Bank of Nigeria (CBN) as a finance company, to provide amongst other services, operating and finance leases.

We are recruiting to fill the position below:

Job Position: Customer Fulfilment Officer

Job Location: Lagos
Employment Type: Contract

Responsibilities


  • Managing large amounts of inbound and outbound calls promptly.
  • Identifying customers’ needs, clarifying information, and providing solutions and/or alternatives.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call centre database in a comprehensible way.
  • Accurate comprehension, interpretation, and capturing of information, accuracy, and timely response to calls.

Requirements

  • Candidates should possess a HND in any field.
  • Minimum of 1 year of experience in a call centre or customer service environment.
  • Not more than 27 years
  • Excellent communication and problem-solving skills.
  • Knowledge of customer service telephony and technology.
  • Proficient in the usage of Microsoft packages.
  • Ability to understand individual differences.

Salary
N95,000 monthly (net plus HMO and Pension).

Method of Application
Interested and qualified candidates should send their CV to: rotimi.omoera@c-ileasing.com using the Job Position as the subject of the mail.