Customer Relations Officer Job at Chukolo

Chukolo is an online platform that connects buyers to sellers of services. We also regulate the job process to ensure projects are done in a timely and efficient manner to exceed expectations.

We are a cutting-edge social media management platform, that simplifies cross-platform posting and scheduling for businesses owned by Chukolo Core.

We are recruiting to fill the position below:

Job Position: Customer Relations Officer
Job Locations:
 Abuja; Lagos; Port Harcourt, Rivers; Kano; Kaduna; Lokoja, Kogi; and Jos, Plateau
Employment Type: Full-time (Remote / Onsite)
Slots: 35

Job Description

  • As we expand our reach, we seek dedicated Customer Relationship Officers to join our dynamic team and help us acquire, onboard, and support our growing user base.
  • We're seeking a highly motivated and results-driven Customer Relationship Officer to join our marketing team at Chukolo In this role, you will engage directly with potential customers, effectively communicate the benefits of Hollo, and facilitate a seamless onboarding process.
  • Your efforts in acquiring new customers and ensuring their continued satisfaction are key to our success. Your goal: onboard a variable number of new users monthly, based on company targets.


  • Physically visit local businesses to pitch the Hollo app and demonstrate its benefits to them.
  • Achieve monthly user acquisition targets e.g minimum of 10, maximum of 40.
  • Onboard new customers.
  • Participate in training and professional development sessions.
  • Identify and pursue new sales opportunities to meet or exceed monthly targets.
  • Provide exceptional support to customers, answering questions and resolving issues in a timely and professional manner.
  • Build and maintain strong relationships with customers to ensure high customer satisfaction and retention.
  • Deliver feedback from customers to our product development team.
  • Collaborate with the marketing team to develop and implement effective sales strategies and campaigns.
  • Stay up-to-date with industry trends and competitor activity to maintain a strong understanding of the market.
  • Document your sales activities on Hollo.


  • Bachelor's Degree or HND in Marketing, Business Administration, or a related field (preferred)
  • 2+ years of experience in sales, marketing, cross-marketing, or customer relationship management, preferably within the technology or digital marketing industry.
  • Ability to use Canva and or other design tools
  • Proven track record of meeting or exceeding sales targets.
  • Excellent communication, presentation, and interpersonal skills.
  • Self-motivated with the ability to meet and exceed targets.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • Knowledgeable about social media platforms and digital marketing tactics.
  • Strong understanding of the local business landscape and market trends.
  • Personal laptop and tech-savviness and access to the internet.
  • Creativity, writing skills, and good design taste

Ideal Candidate:

  • Fast learner and teachable
  • Tech-savvy and creative.
  • Excellent communication and presentation skills
  • Self-motivated and goal-oriented
  • Ability to work independently and as part of a team.