Customer Service Executive Job at Kimberly Ryan Limited
Kimberly Ryan Limited is a Human Resources Development Company whose aim is to lead in attracting, developing and retaining superior human capital to create a dramatic business advantage for our clients.
We are recruiting to fill the position below:
Job Position: Customer Service Executive
Job Location: Lagos
Employment Type: Full time
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Managing a team of junior customer service representatives.
Qualifications
- Candidates should possess HND / Bachelor's Degree
- 1 - 3 years of customer service experience in a financial institution.
Method of Application
Interested and qualified candidates should send their CV to: resumes@kimberly-ryan.net using the Job Position as the subject of the mail.
Similar Jobs
- Cashier Job at Kiyix Recruitment Hub
- Customer Service and Social Media Personnel Job at Baldon Clothiers Limited
- Call Centre Representative Job at Redeemers Health Village
- Customer Service Manager Job at Majeurs Holdings Limited
- Help Desk Officer Job at Eko Maintenance Limited
- Relationship Manager Job at Rand Merchant Bank
- Cashier Job at Uncle Stan's Foods
- Customer Success Executive Job at NielsenIQ
- Head, Customer Experience (Comms & Engagement) Job at First Bank of Nigeria
- Customer Service Representative Job at GUO Transport Company Limited