Customer Service Officer Job at Lheon Consulting Limited

Lheon Consulting Limited is a strategy development and talent consultancy company, devoted exclusively to career shaping and personal development activities. We work globally with professionals and experts in the financial sectors to offer resourceful training, assessment and recruitment services to financial and non-bank financial institutions through use of innovative technologies to achieve a perfect workplace.


We are recruiting to fill the position below:

Job Position: Customer Service Officer

Job Location: Lagos
Employment Type: Full-time

Job Responsibilities

  • Improve customer service experience, create engaged customers, and facilitate organic growth.
  • Take ownership of customer's issues and follow problems through to resolution.
  • Develop service procedures, policies and standards.
  • Good understanding of management practices and techniques.
  • Outstanding written and verbal communication skills.
  • Proficiency in Microsoft Office
  • Keep accurate records and document customer service activities and discussions.
  • Keep ahead of industry’s developments and apply best practices to areas of improvement.
  • Control resources and utilize assets to achieve qualitative and quantitative targets.
  • Assess service statistics and prepare detailed reports on your findings.
  • Awareness of industry’s latest technology trends and applications.
  • Excellent leadership and interpersonal skills.

Qualifications

  • Candidates should possess a Bachelor's Degree with at least 2 years of experience.

Method of Application
Interested and qualified candidates should send their Applications to: lheonconsultingltd@gmail.com using the Job Position as the subject of the email.

Note: This position is open to candidates living in Ejigbo, Isolo, Ijegun, Ikojun & environs




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