Customer Service Representative Job at Geoford Service
Geoford Service is a corporate organisation that deals on recruitment, training and personal development of individuals.
We are recruiting to fill the position of:
Job Position: Customer Service Representative
Job Location: Ikeja, Lagos State
Employment Type: Full-time
Requirements
- OND /HND minimum acadenic requirement or equivalent
- Minimum of one year experience as customer service representative
- Demonstrated ability to provide outstanding customer service
- Customer-centric
- Result-driven
- Focus on quality and attention to detail
- Good time-management skills
- Ability to multi-task
- Strong interpersonal and communication skills
- Critical-thinker and problem-solver
- Ability to work with minimal supervision
Duties and Responsibilities:
- Managing large volume of customer calls
- Stay friendly and helpful
- Resolve questions and service issues for customers via phone, email and text
- Accurately document customer interactions
- Determine opportunities for new sales
- Sell products to established customers through up-selling and cross-selling
- Resolve all inbound and outbound support requests per established guidelines.
- Identify and act as a company ambassador at all times
- Be professional
Remuneration
Salary: N80,000 - N100,000 per month
Method of Application
Interested and qualified candidates should send CV and Cover Letter to: geofordservices@gmail.com using Job Title as the subject of the email.
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