Director of Operations Job at Society for Family Health (SFH)

Society for Family Health (SFH) is one of the leading non-governmental public health organisations in Nigeria, implementing programmes in Reproductive Health/Family Planning, HIV & AIDS prevention and treatment, malaria prevention and treatment, primary health care system strengthening and maternal, newborn and child health care. We work in partnership with the Federal and State Governments of Nigeria, the Global Fund, United States Agency for International Development (USAID), Department for International Development (DFID), Bill & Melinda Gates Foundation, MSD for Mothers and Children Investment Fund Foundation among other international donors.

We are recruiting to fill the position below:

Job Position: Director of Operations


Job Location: Abuja
Department: Programmes

Job Profile

  • The Operations Director ensures the programme effectively delivers healthcare services to the community, manages resources efficiently, and maintains high-quality standards of care.
  • This position requires a combination of healthcare expertise, leadership skills, and the ability to collaborate with various stakeholders to achieve program goals. 

Job Role
The successful candidate will perform the following functions:

  • Develop and implement operational plans, Coordinate and manage day-to-day program activities, ensuring alignment with program goals and timelines. 
  • Manage resources and ensure that healthcare facilities are adequately staffed and equipped to provide quality services. 
  • Oversee data collection, analysis, and reporting to track program performance and outcomes. 
  • Monitor and evaluate the effectiveness of healthcare services and make improvements as necessary. 
  • Collaborate with healthcare providers, community leaders, and other stakeholders to build and maintain strong partnerships and Communicate program objectives and outcomes to stakeholders and the community. 
  • Stay informed about changes in healthcare policies and regulations that may impact the program.

Qualifications / Experience 

  • Bachelor's Degree in Healthcare Management, Public Health, Business Administration, or a related field (Master's Degree preferably). 
  • Minimum of 5 years of prior experience in healthcare operations, preferably in a primary healthcare setting. 
  • Strong leadership and management skills. 
  • Ability to work collaboratively with diverse stakeholders. 
  • Problem-solving and decision-making abilities. 
  • Knowledge of healthcare policies, regulations, and quality standards. 
  • Excellent communication and interpersonal skills. 
  • Proficiency in data analysis and use of healthcare management software. 
  • Flexibility and adaptability in a dynamic healthcare environment.