Front Desk Officer Job at AfriHealth Limited
AfriHealth Limited provides personalized, high-quality healthcare necessary to take control of your health with a plethora of patient resources from the comfort of a smartphone. We enhance your well-being by utilizing cutting-edge technology and modern medicine designed for your convenience. Our healthcare platform offers comprehensive care that encompasses diagnosis, medication therapy, and more.
We are recruiting to fill the position below:
Job Position: Front Desk Officer
Job Location: Lagos
Employment Type: Full-time
Responsibilities
- As a Front Desk/Admin Officer, you'll play a pivotal role in providing excellent communication, greeting visitors, managing communications, and performing various administrative tasks to support the company’s operations and create a welcoming environment for employees and visitors. Your responsibilities will include:
- Front Desk Management: Greet and welcome visitors in a professional and friendly manner. Answer, screen, and direct phone calls to the appropriate person or department. Manage the reception area, ensuring it is clean, organized, and presentable.
- Record Keeping and Documentation: Maintain and update office records, files, and databases. Ensure confidentiality and security of office documents and information. Assist with preparing and distributing company communications, memos, and reports.
- Event Coordination: Assist in organizing and coordinating company events, meetings, and training sessions. Handle catering and other logistical arrangements for events.
- Visitor and Employee Support: Assist visitors by providing information and directing them to the appropriate person or department. Coordinate visitor sign-in and badge issuance. Assist employees with administrative tasks and office services as needed.
- Administrative Tasks: Manage incoming and outgoing mail and packages. Maintain office supplies inventory and order supplies as needed. Assist with scheduling meetings, booking conference rooms, and coordinating logistics.
- Facility Management: Report any maintenance or repair issues to the appropriate personnel. Ensure that office equipment is properly maintained and serviced.
Qualifications
- Bachelor’s Degree in a related field.
- Proven experience as a front desk officer, receptionist, or administrative assistant.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Attention to detail and problem-solving skills.
- Ability to maintain confidentiality and handle sensitive information.
- Professional appearance and demeanor.
Experience:
- 1-2 years of experience as a front desk officer, receptionist, or administrative assistant.
- Experience in the health tech industry is preferred but not required.
Key Competencies:
- Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers.
- Sales Skills: Ability to persuade and influence others to buy products or services.
- Communication: Excellent verbal and written communication skills.
- Problem-Solving: Ability to identify and resolve issues quickly and effectively.
- Adaptability: Ability to adapt to changing priorities and handle multiple tasks simultaneously.
- Resilience: Ability to remain positive and professional in challenging situations.
Method of Application
Interested and qualified candidates should send their Applications to: careers@afri-health.com using the Job Position as the subject of the email.
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