Front Office Personnel Job at Everland Hotels & Suites

Everland Hotels & Suites, a new Hotel that provides great comfort at affordable cost, is recruiting suitable candidates to fill the position below:

Job Position: Front Office Personnel
Job Locations: Ojodu Berger - Lagos and Ogun
Employment Type: Full-time

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payments.

Requirements

• Candidates should possess an SSCE / GCE / NECO qualification
• Minimum of 2 years of work experience.
• Candidates must reside within Ojodu, Opic, Mowe, Ibafo axis.

Method of Application
Interested and qualified candidates should send their CV to: everlandhotelsng@gmail.com using the Job Position as the subject of the mail.