Green Remedies International recruitment for Customer Service Intern

Green Remedies International is a wellness company that specializes in tackling different health challenges through Natural, Organic, and Holistic Medicines.

We are recruiting to fill the position below:

Job Position: Customer Service Intern
Job Location: Lagos
Employment Type: Full-time

Job Description

• We are currently seeking enthusiastic and self-motivated individuals to join our team as Customer Service Interns in our Ikorodu office, Lagos.
• As a Customer Service Intern, you will be responsible for managing a high volume of incoming and outgoing calls and messages to promote and sell our products.
• This role involves explaining product benefits, features, and history to potential customers, influencing them to make a purchase, resolving customer complaints, and ensuring a positive customer experience.

Requirements

• Minimum qualification: NCE & OND Holder only can Apply.
• 0 - 1 year of relevant work experience.
• No experience needed; training will be provided.
• Ability to counter customer objections.
• Ability to upsell and cross-sell products.
• Experience with eCommerce customer service is a plus.
• Independent, self-motivated, and organized.
• Articulate with the ability to quickly develop rapport with customers over the phone.
• Coordinate with delivery agents across various states in Nigeria for timely order fulfillment.
• Conduct follow-up calls to confirm successful delivery and customer satisfaction.
• Must Reside in Ikorodu.

Key Skills:

• Exceptional verbal communication skills.
• Convincing demeanor.
• Outstanding organizational skills and attention to detail.
• Self-starter attitude with a goal-driven approach.
• Proficiency in using digital communication tools and software.
• Previous experience in sales or customer service is a plus.

What We Offer

• Salary: Competitive salary plus commission for meeting weekly KPI
• Comprehensive two-week training program with a stipend for successful completion.
• Career advancement opportunities for top performer.
• Supportive and collaborative working atmosphere.