Hotel Receptionist (Angel whyte hotel kubwa)

Venmac Resources Limited is a Hotel Management company with an unmatched experience in the hospitality Industry. We provide hotel consultancy services, hotel management, hotel pre-opening, airbnb management, Human resource management, hotel technology, trainings and international development.

Our client, a three star hotel located at Kubwa, Abuja will be seeking to recruit a competent Receptionist who will lead the hotel and its team.

 

JOB DESCRIPTION


  • Make and confirm reservations for guests 
  • Ensure proper room allocation 
  • Register and check guests in 
  • Close guest accounts and check guests out 
  • Confirm relevant guest information 
  • Verify guest’s payment method 
  • Issue room keys 
  • Maintain clear and accurate records of guest room bookings 
  • Compute all guest billings, accurately post charges to guest rooms and house accounts
  • Receive and transmit messages for guests 
  • Listen and respond to guest queries and requests both in-person and by phone 
  • Review accounts and charges with guests during the check-out process 
  • Process accurate payment of guest accounts 
  • Inform housekeeping when rooms have been vacated and are ready for cleaning
  • Monitor visitors to the hotel 
  • Enforce rules and policies of the hotel 
  • Maintain a neat and orderly front desk and reception area