IT Support Technician Job at KC Microfinance Bank Limited
At KC Microfinance Bank Limited, we are dedicated to providing exceptional financial services and solutions to our clients. As a fast rising microfinance bank limited, we pride ourselves on our commitment to excellence and innovation.
We are recruiting to fill the position below:
Job Position: IT Support Technician
Job Location: Agege, Lagos
Employment Type: Full-time
Key Responsibilities
- Respond to user support requests via phone, email, and in-person
- Diagnose and resolve technical issues related to computers, printers, and peripherals
- Install, configure, and maintain hardware and software
- Maintain inventory of IT equipment and supplies
- Document support activities and update technical manuals
- Perform system backups and data recovery
- Assist with network connectivity issues
- Provide training and guidance to users on software applications
- Collaborate with IT team to implement technology solutions
- Stay updated on industry trends and emerging technologies
Qualifications
- Associate's Degree in Computer Science, Information Technology, or a related field
- 1-3 years of experience in IT support or help desk environment
- Proficiency in Windows and macOS operating systems
- Familiarity with networking concepts and hardware
- Strong problem-solving and analytical skills
- Excellent communication and customer service skills
- Ability to work independently and as part of a team.
Salary
N100,000 - N150,000 per month.
What We Offer
- Competitive salary and benefits package
- Opportunities for professional development and training
- Collaborative and inclusive work environment.
Method of Application
Interested and qualified candidates should send their Resume to: iyanuoluwa.ajilore@kcmfb.com using the Job Position as the subject of the mail.
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