Job Openings at Marriott International
Marriott International is a leading global Lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.
Marriott has more than 361,000 people working worldwide at managed or franchised properties and corporate offices. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 49M members.
We are recruiting to fill the following positions below:
1.) Systems Operator
Job Number: 24157590
Job Location: Lagos
Job type: Full-time
Job Category: Information Technology
Position Summary
- Troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment.
- Respond to program error messages by finding and correcting problems or terminating the program.
- Provide technical guidance and recommendations to resolve business problems.
- Refer major hardware/software problems or defective products to vendors or technicians for service.
- Enter commands and activate controls on computer and peripheral equipment (e.g., printers) to integrate and operate equipment.
- Maintain and upgrade hardware and software, including peripherals (e.g., printers, scanners) and website technical architecture related to hardware and telecommunication connectivity.
- Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
- Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).
- Read and visually verify information in a variety of formats (e.g., small print).
- Visually inspect tools, equipment, or machines (e.g., to identify defects).
- Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
- Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
- Talk with and listen to other employees to effectively exchange information.
- Enter and locate work-related information using computers and/or point of sale systems.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
2.) F&B Service Expert
Job Number: 24156105
Job Location: Owerri, Imo
Schedule: Full-Time
Position Type: Non-Management
Job Category: Food and Beverage & Culinary
Job Summary
- Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side.
- Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal.
- Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.
- Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).
- Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
Requirements
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: Less than 1 year related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
3.) Bar Manager
Job Number: 24155808
Job Location: Lagos
Schedule: Full-Time
Position Type: Management
Job Category: Food and Beverage & Culinary
Job Summary
- Responsible for bar/lounge daily shift operations and supervision of staff.
- Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls.
- Strives to ensure guest and employee satisfaction while maintaining the operating budget.
- Accountable for enforcing all legal obligations professionally and consistently.
- Determines training needed to accomplish goals, then implements plan.
- Strengthens the food and beverage/culinary team by assisting in other outlets when needed.
Core Work Activities
Managing Bar/Lounge Operations:
- Implements agreed upon beverage policy and procedures throughout the property.
- Manages in compliance with all local, state and Federal beverage and liquor laws.
- Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
- Monitors adherence to all liquor control policies and procedures.
- Attends pre- and post-convention meetings as needed to understand group needs
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
- Manages to achieve or exceed budgeted goals.
- Ensures compliance with all Bar/Lounge policies, standards and procedures.
- Maintains food handling and sanitation standards.
- Manages inventories according to budget and business levels.
- Assists with developing menus and promotions as necessary.
Leading Bar/Lounge Team:
- Trains staff on liquor control policies and procedures.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Ensures employees understand expectations and parameters.
- Communicates critical information to the Bar/Lounge staff regarding each event.
Ensuring Exceptional Customer Service:
- Provides excellent customer service.
- Interacts with guests to obtain feedback on product quality and service levels.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Provides feedback to individuals in an effort to improve service performance.
- Responds effectively to guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Reviews comment cards and guest satisfaction results with employees.
Managing Human Resource Activities:
- Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Participates in the development and implementation of corrective action plans.
Candidates Profile
Educational Qualification and Experience:
- High School Diploma or GED; 4 years of experience in the food and beverage, culinary, or related professional area.
Or
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years of experience in the food and beverage, culinary, or related professional area.
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