Regional Manager Job at Owens and Xley Consults

Owens and Xley Consults is a recruitment firm based in Lagos that offers business advisory and consulting services to help Small and Medium-sized Enterprises (SMEs).

We are recruiting to fill the position below:

Job Position: Regional Manager
Job Location: Lagos

Responsibilities

  • Monitoring and training staff to ensure uniformity in service and presentation across all outlets
  • Ensure company is represented correctly and standards are upheld
  • Supervising Coordination of daily front and backend operations of all outlets

Staff Coordination:


  • Onboarding and training outlet staff
  • Establish outlet employees KPIs, schedules and policies
  • Ensure staff comply to all health and safety regulations

General Operations:

  • Manage all operations to the highest standards
  • Design menus with the Creative Director and ensure all outlets are in-line with these menus
  • Create reports regarding sales and productivity and give recommendations accordingly.
  • Coordinate supplies ordering and delivery for store operations
  • Conduct store visits to check on operations and compliance

Customer service:

  • Identify customer’s needs and respond proactively to concerns
  • Preserve excellent levels of internal and external customer service

Requirements

  • Degree in Business admin or Hospitality related fields.
  • Management and Financial management skills.
  • Restaurant/Service industry formal training.

Salary
N250,000 - N300,000 Monthly.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@owensxley.com using the Job Position as the subject of the mail.