Service Designer at CcHUB

Co Creation Hub (CcHUB) is Nigeria's first open living lab and pre-incubation space designed to be a multi-functional, multi-purpose space where work to catalyze creative social tech ventures take place.

The HUB is a place for technologists, social entrepreneurs, government, tech companies, impact investors and hackers in and around Lagos to co-create new solutions to the many social problems in Nigeria.

We are recruiting to fill the position below:

Job Title: Service Designer

Location: Lagos

Job Information

• Are you a creative person? Do you have passion for generating good ideas individually or with a team? Do you have experience facilitating creative processes?
• Co-Creation Hub (CcHUB), Nigeria’s premiere social innovation centre seeks an experienced Service Designer to conceptualise & manage co-creation events and projects within our Open Living Labs.
• As Service Designer, you will conceptualise and execute programmes that focus on smart application of technology to solve problems for startups, civil society, government and corporate clients in and beyond Nigeria.

Roles and Responsibilities

• Execute projects that promote design thinking as an effective means for addressing social & commercial challenges in Nigeria
• Lead in the delivery of a range of co-creation projects, defining project scope, goals and deliverables in collaboration with key stakeholders
• Organise and support facilitation of events including stakeholder workshops, ideation sessions and hackathons
• Inspire innovative approaches to design, using creative facilitation techniques and taking the lead at client meetings, internal company meetings, brainstorms and external design events
• Identify and engage new stakeholders to get involved in CcHub’s co-creation processes including research institutes, NGOs, government agencies, technical partners and end-users
• Establish relationships and liaise with key stakeholders throughout the project lifecycle
• Break down business, user, and technology requirements into digestible components for design teams
• Instil project teams with the confidence and discipline to explore innovative design solutions while respecting client deadlines and other constraints
• Lead in collecting data that shows the impact through the solutions we bring to market
• Carry out other duties as assigned by the Director of Open Living Labs

Qualification and Skill Requirements

• Relevant academic background in Business / Design / Innovation / Engineering / Digital
• Understanding of design thinking methodologies and their applications
• A self-starter who’ll find opportunities and addresses problems proactively
• Professional, flexible and able to thrive in a fast moving environment
• Passionate and enthusiastic about experience design excellence
• Understanding of contemporary social issues in Nigeria and efforts towards their resolution
• Strong interest in technology & social entrepreneurship in Nigeria and beyond
• Strong written and oral communication skills
• Ability to build and manage relationships

Remuneration
This position offers a competitive salary depending on applicant’s experience.