Team Lead, Employer Management at Team Lead, Employer Management

ARM Life is the insurance subsidiary of Asset & Resource Management Company Ltd (ARM). Its parent company, ARM is one of the largest non-bank financial services firms in Nigeria with a focus on asset management. Established in 1994, ARM started operations as a traditional asset management company specialising in the management of quoted equities and fixed income securities.

We are recruiting to fill the position below:

Job Position: Team Lead, Employer Management
Job Location: Abuja

Job Summary

• To directly manage the employer management team within the relationship management team.
• Focus will be on operational efficiency, innovative thinking, database management and building a trusting and deeper knowledge with a view to deepening our relationship.
• This will be geared towards increasing our share of clients’ wallet and building a large referral network.

Principal Duties and Responsibilities

• Develop and champion strategies to deepen relationships with employers and Pension Desk Officers based on their peculiar segments and behavioral patterns.
• Develop strategies (based on a thorough understanding of the pension industry to grow the business and maintain the company’s leading position in the industry.
• Drive over-arching customer retention vision and strategy.
• Manage communication with employers and develop an employer engagement strategy. These initiatives includes, but are not limited to segmentation, campaign development and management.
• Continuous monitoring of developments in the macro-economic environment in general and in the financial service sector with a view to taking advantage of the emerging opportunities and minimize the potential threats to our business e.g. changes in clients’ needs and values, competitor activities, regulatory changes
• Creation of a SMART referral structure for the Employer management team.

Education Qualification Minimum

• B.A, B.Sc, B.Tech, HND, M.Sc, MBA qualification.