Telesales Executive Recruitment at Link Credit
Link Credit is an automated lending service focused on increasing access to credit to financially under-served/excluded individuals in Nigeria.
We are recruiting to fill the position below:
Job Position: Telesales Executive
Job Location: Ogba, Lagos
Employment Type: Full-time
Job Description
- We are looking for a well-spoken Telesales Executive to be responsible for selling loan products over the telephone.
- The Telesales Executive responsibilities include contacting potential customers, reading from a prescribed script, focusing on customer needs to close sales, and documenting customer information and reactions.
- A successful telesales executive must have excellent communication skills as well as sales ability. You should be meticulous in keeping records, and able to handle all aspects of making a sale.
Responsibilities
- Initiating sales with potential customers over the phone.
- Asking questions to engage customers and keep the conversation going.
- Listening to the customers' needs to generate repeat sales.
- Gathering and documenting customer information, payment methods, purchases, and reactions to products.
- Keeping up to date on all products and informing customers of new products.
- Answering customers' questions on the products.
- Meeting sales quotas.
Eligibility
- Candidates should possess a Bachelor's Degree
- Minimum 6 months experience in a customer service or Telesales role (Experience in a fintech/financial services is an advantage).
- Must be able to communicate fluently in English (Ability to speak pidgin or either of the local languages(yoruba, Igbo, Hausa) is an added advantage)
- Must be available to resume as soon as possible.
- Qualified persons should complete the application form via the attached link.
Job Requirements:
- Excellent communication skills.
- Creative thinking skills.
- The patience and ability to engage customers in conversation.
- Good sales ability.
- Working knowledge of relevant computer software.
- Excellent interpersonal and problem-solving skills.
- The ability to handle rejection and stress in soliciting customers.
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