Boutique Manager

BMGA Consulting - Our client, Rare Dahlia, a luxury specialty boutique based in Abuja, Nigeria. They provide luxury products in the categories of fragrances, watches and jewelry. The boutique is known for its commitment to excellence, high-level products and service delivery.

We are recruiting to fill the position below:

Job Position: Boutique Manager
Job Location: Abuja

Job Description

• We are seeking a candidate with exceptional management to join Rare Dahlia’s team at the Abuja boutique as a Full Time Boutique Manager
• As a Rare Dahlia Boutique Manager, you will be an ambassador of their brands, elevating service excellence and team development
• You will lead and develop the team through inspiring hands-on management and coaching as well as build sustainable Client Relationships
• By implementing related actions to ensure the achievement of store goals, you will be directly accountable for developing the business and monitoring your stores operations and budget

Principal Duties and Responsibilities

• Analyze the business, propose and implement action plans to improve results, generate sales for each product category creating new clients and reactivating former ones.
• Develop and deliver events and incentives to grow the business.
• Continuously motivate sales staff to meet assigned sales and performance based goals. Monitor performance against goals
• Act as brand ambassador to strengthen/build relationships with VIP clientele/prospect customer
• Manage customer service quality, to meet customer expectations by offering excellent customer service standards.
• Complete all necessary administrative paperwork in a timely manner including creating staff work schedules and ensure appropriate store coverage.
• Control daily invoices petty cash and take necessary actions to effectively control costs and ensure efficient operation in store
• Ensure maintenance of cycle counts, inventory accuracy and shrink requirements
• Create a supportive environment to develop and motivate staff through goal setting, performance monitoring, monthly touch base meetings in order to coach and deliver timely feedback.
• Ensure timely submission of accurate time sheets

Competency/Skill Requirements

• The ideal candidate must possess extensive people management skills gained within a high profile luxury retail brand, world class customer service skills and the desire to continuously strive to meet business objectives and exceed our client's expectations.
• Minimum of 5 years retail experience. Luxury goods experience a plus.
• Ability to use POS system and its inventory management functions.
• Ability to motivate sales teams.
• Basic knowledge and use of computer and Microsoft applications
• Must live in Abuja

How to Apply
Interested and qualified candidates should send their Resumes/CV to: info@bmgaconsulting.com