Car Rental Sales Manager
Wrentals Car Hire Limited, is recruiting suitably qualified candidates for the position below:
Job Position: Car Rental Sales Manager
Job Location: Lagos
Position Objective
- Lead the Sales department to work out the sales strategy, annual sales plan, and to plan and coordinate marketing and sales.
Management Responsibilities:
- Work out the development plan and corresponding action plan for Sales Department according to the company’s business and strategic requirements.
- Lead the department to develop and implement the annual work plan and budget plan.
- Meet the requirements of the Sales department’s key performance targets set by the company.
Business Responsibilities:
- Completes rental transactions and agreements for customers following established guidelines and procedures.
- Obtains required authorisations, signatures, imprints, addendum, confirmation numbers, and perform Preferred /Fastbreak, VIP, or other special services as assigned.
- Completes qualification procedures prior to renting vehicles.
- Sells programs and services to customers in an effort to maximise sales opportunities and meet sales goals set by management.
- Maximises up-sells and walk-up sales based on vehicle availability, utilising established sales techniques and dialogues. Programs and services include protection options, refueling program, special promotions, future reservations, upgrades, etc.
- Reviews completed contracts with customers to verify accuracy of information and explains rates and charges.
- Provides customers with completed rental agreements, keys, directions to rental vehicles, maps, and any other assistance required.
- Completes transaction procedures for returned vehicles and verifies accuracy of closing calculations.
- Audits closed contracts to ensure accurate charges for refueling, applicable taxes, etc.
- Adhere to Company Quality Assurance and Uniform Guidelines.
- Solves problems raised by customers using sound judgement within applied empowerment guidelines and company policy.
Position Requirement
- Bachelor or above
- Above five years experience in related industries, and above three years management experience
- Major in marketing and sales or related
- Be acquainted with the development of the industry and the related policies. Be familiar with the rental business and the current situation and the trend of the national and international industry.
- Strong ability in mapping out plans, tracing the sales result, analyzing competition and market trend, sales communication and government institution communication.
- Stronger organizing and team building ability, be able to lead subordinates completing tasks successfully.
- Sound coordination and communication skills; be able to keep a good relationship with other departments and external organizations.
- Good contact with customer and hospitality industry palyers.
- Sound ability and work experience in handling sudden occurrence.
- Fluent in both oral and written English.
Candidate Requirements
- Ability to perform competently basic mathematical calculations manually or through utilising a calculator
- Strong professional demeanor, interpersonal skills
- Excellent English written and oral communication skills
- Ability to work as part of a team and independently
- Judgement / problem solving
- Persuasiveness / sales ability
- Leadership skills
- The ability to maximise performance
- Tolerance for stress
- Initiative
- Coaching
- Planning and organising
- Conflict resolution and negotiation
- Ability to manage multiple tasks simultaneously
- Knowledge of computer systems
Application Deadline
31st July, 2017.
Apply Here >>
All qualified candidates should send their CV's to: info@wdcl.nwt
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