Client Relations & Executive Assistant Job at Workforce Group

Workforce Group - Our client in the hospitality sector is recruiting to fill the position below:

Job Position: Client Relations & Executive Assistant
Job Location: Alausa Ikeja, Lagos
Employment Type: Full-time

Job Description

• As the Client Relations and Executive Assistant, you will play a pivotal role in providing comprehensive support to the executive team while ensuring exceptional customer service experiences for our clients.
• This role requires a proactive individual with strong organizational skills, excellent communication abilities, and a passion for delivering high-quality service in the travel industry.

Responsibilities

• Manage and maintain executives' calendars, scheduling appointments, meetings, and travel arrangements.
• Act as a liaison between executives, departments, and external stakeholders, ensuring effective communication and coordination.
• Handle confidential and sensitive information with discretion and professionalism.
• Conduct research and compile data to support decision-making processes.
• Prepare and distribute correspondence, memos, reports, and presentations as needed.
• Assist in organizing company events, conferences, and team-building activities.
• Serve as the primary point of contact for customer inquiries via phone, email, and in person.
• Assist clients in booking travel arrangements, including flights, accommodations, and activities, ensuring accuracy and timely completion.

Requirements and skills

• Proven experience as a Personal Assistant, Customer Service Representative, or similar role.
• Strong organizational and time management skills, with the ability to prioritize tasks effectively.
• Excellent verbal and written communication skills, including active listening.
• Discretion and confidentiality in handling sensitive information.
• Proficiency in MS Office and familiarity with travel booking systems/software.

Salary
N150,000 - N200,00 / Month.