Customer Care Officer Job at FMCG
A Fast Moving Consumer Goods (FMCG) Company is recruiting suitably qualified candidates to fill the position below:
We are recruiting to fill the position of:
Job Position: Customer Care Officer
Job Location: Lagos
Requirements
- Minimum of 2 years experience in a similar role
- Innovative and Problemsolving skills
- Ability to effectively interact and close orders via social media, phone, or email.
Job Description
- Respond to customer inquiries and orders online and offline in a timely manner
- Respond effectively with all necessary information in the company's brand voice
- Craft appropriate responses to customers and manage time effectively
- Maintain and update tracker for fulfilled orders across all social media channels, phone, and email
- Resolve all customers's issues appropriately.
How to Apply
Interested and qualified candidates should send their CV to: fmcgcareers1@gmail.com using the Job Title as subject if the email.
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