Customer Service Assistant Job at Mel Educational Services

Mel Educational Services is an education consultant that recruits student to schools in Australia, Canada, New Zealand, Uk, Ireland etc.

We are recruiting to fill the position below:

Job Position: Customer Service Assistant
Job Location: Abuja (FCT)
Employment Type: Full-time

Job Description

• Handling all incoming customer queries and questions
• Providing the appropriate service and information or referring clients to another department
• Referring problematic issues that they cannot solve to management
• Resolving customer complaints and issuing refunds as needed
• Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
• Providing quotations and checking product availability
• Handling payment transactions
• Adhering to a company’s policies and procedures at all times when assisting customers.

Requirements

• Candidates should possess a Bachelor's Degree with 1 - 4 years of work experience.

Salary
N40,000 - N50,000 Monthly.

Method of Application
Interested and qualified candidates should send their CV to: lagos@meleducational.com using "Customer Service Assistant" as the subject of the mail.