Customer Service / Billing Representative Job at Outreach Medical Services
Outreach Medical Services is a group of hospitals offering affordable care to women and children across Nigeria.
We are recruiting to fill the position below:
Job Position: Customer Service / Billing Representative
Job Location: Festac / Okota - Lagos
Employment Type: Full-time
Responsibilities
- Bill prearation.
- Handle cash and HMO transactions.
- Effective communication with clients at every encounter.
- Ensure full understanding and management of client requirements and identification of further opportunities with the client.
- Electronic medical records management.
- Appointment booking and management manually and electronically.
- Hospital billing and payment collection.
- Ensure smooth relationship between the hospital and other stakeholders in our eco system.
- Ensure that all telephone calls (in and out bound) are handled in a timely and professional manner.
- Document Management.
- Medical Records filing and management.
- Ensure welfare of all Patients.
- Proper documentation and handover of daily activities.
- Filling all registers and sending reports per shift.
- Monitoring and control of all office stationery.
- Administering Customer Service surveys to all clients.
- Ensuring excellent Patients’ Experience for all patients
Qualifications
- Interested candidates should possess a Bachelor's Degree with 2-5 years of experience.
Salary
N65,000 / Month.
Method of Application
Interested and qualified candidates should send their CV to: outreachmedicalservice@gmail.com using the Job Position as the subject of the email.
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