Customer Service Officer (Leads Closing Expert) Job at Alexis Philips Limited

Alexis Philips Consults operates an innovative business model that empowers individuals to build their own businesses and achieve financial independence, all the while promoting high-quality products and services that people love. It is a fast growing company with unique products and an enormous economic potentials.

We are recruiting to fill the position below:

Job Position: Customer Service Officer (Leads Closing Expert)

Job Location: Ikeja, Lagos
Employment Type: Full-time

Job Overview

• Our client is seeking a dynamic and results-driven Customer service officer that specializes in Leads Closing to join our team.
• The ideal candidate must understand digital products and experience with onboarding of clients to a digital platform.
• As a Leads Closing Specialist, you will be responsible for converting leads into registered and active partners.

Key Responsibilities

• Proactively contact and follow up with potential clients from various lead sources
• Achieve at least 75% on target of active leads monthly.
• Address client inquiries and concerns promptly and professionally.
• Manage online community of clients to ensure task completion daily.
• Guide clients through the entire onboarding process and follow up regularly to ensure task completion.
• Build and maintain strong relationships with clients to ensure satisfaction and delivery on target.
• Provide exceptional customer service.

Requirements

• OND, HND, BSc Degree
• At least 1 year of experience as a customer service representative, leads closer or similar role.
• Excellent communication and interpersonal skills.
• Ability to build and maintain relationships with clients.
• Strong negotiation and problem-solving skills.
• Highly motivated with a results-oriented mindset.
• Proficiency in the use of Office and CRM software.

Benefits
Competitive salary and commissions.

Method of Application
Interested and qualified candidates should send their Resume and a Cover Letter outlining their relevant experience and why they are a good fit for this role to: alexisphilipsitbjobs@gmail.com using the Job Position as the subject of the mail.