Customer Service / Operations Officer Job at Zuzu's Delights

Zuzu's Delights is a dynamic and fast-paced 24/7 cake and fresh flower delivery shop. We are passionate about providing exceptional customer experiences through swift and reliable delivery of our cakes and fresh flowers. Our commitment to quality and speed has made us a leading choice in the Lagos market.

We are recruiting to fill the position below:

Job Position: Customer Service / Operations Officer
Job Location: Yaba, Lagos
Employment Type: Full-time

Job Description

• This is a full-time on-site role for a Customer Service / Operations Officer who will act as the face of the company at Zuzu Delights.
• This role involves directly working with customers to take orders, answer their questions, managing day-to-day operations, coordinating deliveries, and ensuring excellent customer service.

Qualifications

• Candidates should possess a minimum HND qualification with at least 1 year of work experience
• Candidate must reside around Yaba
• Ability to prioritize tasks and work efficiently
• Experience in customer service or operations roles
• Excellent problem-solving skills with strong attention to detail
• Must speak and write crisp and clear English
• Must be able to work on some weekends and holidays.
• Work from the office 23 days a month.
• Should be willing to work with the company long term.

Method of Application
Interested and qualified candidates should send their CV to: info@zuzudelights.com using the Job Position as the subject of the mail.