Employee Relations Officer Job at Sahara Group

Sahara Group is a leading international energy and infrastructure conglomerate with operations in over 38 countries across Africa, Middle East, Europe and Asia. Spanning three decades, we have broken ground and challenged stereotypes across the global business landscape. The women and men who make up our organization are our strongest levers for growth.

We are recruiting to fill the position below:

Job Position: Employee Relations Officer

Job ID: 228
Job Location: Ikorodu, Lagos
Employment Type: Full-time

Job Summary

• To consult and effectively manage a range of queries from staff and managers concerning terms and conditions and HR policies and practices.
• Ensure employees are engaged through impactful employee engagement and welfare programmes.

Key Duties and Responsibilities

• Receiving and effectively handling employee complaints, and escalating these complaints to the relevant authorities.
• Proactively develop and obtain approval for welfare plans and activities that will improve staff working conditions and environment.
• Implement policies, programs and procedures related to Employee relations.
• Proactively seek feedback from staff on welfare packages and make appropriate improvement recommendations.
• Continually research industry best practices and trends on issues related to staff welfare and advise management on possible improvement opportunities.
• Responsible for the management of expatriates in the company
• Coordinate the exit interview processes for staff.
• Supervise leave management for staff.
• Ensure proper review and approval of welfare benefit requests and claims before processing.
• Investigate complaints of non-acceptable actions and other behaviours.
• Responsible for coordinating employee events like WorkersDay, Christmas, and Children’s parties. and other related activities.
• Responsible for the onboarding processes of new hires
• Preparing letters correspondences for staff such as Introduction letters to banks, embassies  etc
• Promoting an orderly and friendly environment to increase the productivity of the employees.
• Perform other duties as assigned by the Head, of HR Operations.
• Implement data protection policies and practices of Egbin PowerPlc.
• Ensure compliance with the NDPR and other data protection laws, and data protection policies.
• Undertake Data Protection Impact Assessment as applicable to curb the risk during data processing operations.
• Ensure awareness, understanding and application of QHSE policy and application of departmental objectives.
• Ensure awareness of the Integrated Management System (ISO 9001:2015, 14001:2015 &45001:2018) and the implications of not conforming with the requirements.
• Understand and identify hazards, risks, environmental aspects, and Impacts as it is related to their jobs.
• Ensure awareness, understanding and application of QHSE policy and application of departmental objectives.
• Ensure awareness of the Integrated Management System (ISO 9001:2015, 14001:2015 &45001:2018) and the implications of not conforming with the requirements.
• Understand and identify hazards, risks, environmental aspects, and Impacts as it is related to their jobs.

Education and Work Experience

• Minimum of Bachelor's Degrees or its equivalent in Humanities, Social Science, or relevant disciplines from an accredited/ reputable university.
• Minimum of three (3) years of elevant work experience.
• Industrial Relations experience in handling employee grievances, disciplinary actions, and labour disputes is highly desirable.
• Relevant professional qualifications will be an added advantage.

Skills and Competencies:

• Broad knowledge of the employment policies and regulations.
• Strong Interpersonal skills.
• Good problem-solving skills.
• Ability to listen and understand people's concerns.
• Strong analytical skills.
• Excellent communication skills, verbal and written.
• Able to pay attention to details and produce accurate work.
• Project management skills.
• Proficiency in Microsoft Office applications.