Front Desk Officer / Receptionist Job at In-Country Medicare Limited

In-Country Medicare Limited is a specialist healthcare and integrative medicine centre based in Abuja, Nigeria, committed to delivering high-quality, patient-centred care. The organization focuses on disease prevention, wellness optimization, chronic disease management, and healthy aging by combining conventional medical practice with evidence-based integrative and functional medicine approaches.

Our services include advanced diagnostic and laboratory support, nutritional IV therapies, oxygen and ozone therapy, electromagnetic field treatments (ONDAMED), DNA testing, pharmacy services, and home-based care. In-Country Medicare Limited is dedicated to reducing medical tourism by providing world-class healthcare solutions locally.

We are recruiting to fill the position below:

Job Position: Front Desk Officer / Receptionist

Job Location: Abuja (FCT)
Reports To: CEO, HOD Nursing / System Cordinator

Job Summary

• The Front Desk Officer serves as the first point of contact for clients, patients, and visitors, representing the organization with professionalism, intelligence, and confidence.
• The ideal candidate must be proactive, well-spoken, well-presented, and capable of managing front desk operations efficiently while maintaining a welcoming and polished front office environment.

Key Responsibilities

• Greet and attend to visitors, clients, and patients courteously and professionally
• Answer, screen, and direct phone calls and electronic communications clearly and confidently
• Schedule, confirm, and manage appointments accurately
• Provide clear, correct information and handle inquiries efficiently
• Maintain accurate records, logs, and front desk documentation
• Coordinate with internal teams to ensure smooth daily operations
• Receive, sort, and distribute mail and official correspondence
• Maintain a neat, organized, and presentable reception area at all times
• Uphold confidentiality, professionalism, and organizational standards
• Perform additional administrative duties as assigned.

Required Qualifications & Experience

• Minimum of [OND / HND / Bachelor’s degree] in a relevant field
• 3–5 years of proven experience in a front desk or receptionist role
• Ability to work independently with minimal supervision

Core Competencies & Skills:

• Highly intelligent, proactive, and quick-thinking
• Excellent command of spoken and written English
• Soft-spoken, polite, and professional communication style
• Strong interpersonal and customer service skills
• High emotional intelligence and professionalism
• Ability to multitask, prioritize, and remain calm under pressure
• Proficiency in Microsoft Office (Word, Excel, Outlook).

Personal & Professional Attributes:

• Good character with strong ethical values
• Pleasant, professional, and well-groomed appearance suitable for a front-facing role
• Excellent dress sense aligned with corporate standards
• Friendly, approachable, and confident demeanor
• Strong attention to detail and organizational skills:

Professional Expectations:

• Punctuality, reliability, and consistency
• Respect for clients, patients, colleagues, and visitors
• Commitment to excellence, discretion, and service quality.

Salary
N80,000 - N100,000 monthly.

Method of Application 
Interested and qualified candidates should send their application letter and updated CV, along with a recent full-length photograph, compiled in one PDF document  to: incountrymedicare@gmail.com using "Front Desk Officer" as the subject of the email.