Front Office Supervisor

Goldenhut Limited is a quintessential company in the contemporary human capital and staffing arena with an aim to lead the way endowing with the comprehensive solutions in the HR domain for growing organizations.

We are recruiting to fill the position below:

Job Position: Front Office Supervisor
Job Location: Rivers

Job Description

• As a Front office Supervisor you are to ensure excellent and smooth front office operations. Collect guest feedbacks and promote guest satisfaction. Respond in a professional and courteous manner to guests by providing accurate and timely information and services.
• The Front Office is the area of the hotel where guests form their first and last impressions of the hotel – this makes it really important for the Front Office Supervisor to lead a team that creates a pleasant experience for guests to ensure their return.

Minimum Requirements

• Diploma in hotel Management or equivalent
• Previous experience in similar role
• French or any other foreign language is a plus
• Professional customer service skills
• Pleasant and friendly personality
• Computer knowledge
• Experience with the use of any hotel PMS.