Hotel General Manager Job at Tivana Workforce

Tivana Workforce is a workforce solutions company that provides services that unlock the full potential of human capital to drive business excellence and growth in an ever-evolving marketplace. Our Services include Staffing and Recruitment, Workforce Management, Training and Development, Technology Solutions, HR Consulting, Team Retreat Planning and Specialized services.

We are recruiting to fill the position below:

Job Position: Hotel General Manager

Job Location: Abuja (FCT)
Employment Type: Full-time

Responsibilities

• Set the hotel’s strategic direction and operational goals.
• Oversee all hotel departments, including Operations, Sales, Marketing, Finance, HR, Maintenance, F&B, and Housekeeping.
• Develop and manage annual budgets, forecasts, and financial reports.
• Maximise revenue and profitability through cost control and revenue management strategies.
• Uphold high standards of service, comfort, and cleanliness throughout the hotel.
• Oversee marketing, PR, and promotional strategies to enhance hotel visibility and occupancy.
• Ensure brand compliance and drive strong brand reputation and loyalty.
• Ensure full compliance with health, safety, legal, and regulatory requirements.
• Monitor guest feedback and ensure prompt resolution of issues and complaints.
• Hire, train, supervise, and evaluate department heads and senior staff.
• Foster a positive workplace culture and promote staff development and engagement.
• Implement and maintain risk management and emergency response plans.
• Maintain strong relationships with hotel owners, investors, and other stakeholders.
• Provide regular reports on financial and operational performance to hotel ownership.
• Identify new business opportunities, partnerships, and market trends for hotel growth.
• Implement operational systems and processes to ensure efficiency and service excellence.

Requirements

• Bachelor’s Degree in Hospitality Management, Business Administration, or a related field
•  8 – 10 years of experience in hotel management, with at least 3–5 years in a senior leadership role.
• Proven track record of successful hotel operations and revenue growth.
• Experience managing multiple departments and large teams.

Skills & Competencies:

• Exceptional leadership and strategic thinking abilities.
• Strong financial acumen and budget management skills.
• Excellent interpersonal and communication skills.
• High-level decision-making and problem-solving abilities.
• Strong customer service orientation and attention to detail.
• Proficiency in hotel management software and systems.
• Ability to work under pressure and manage complex operations.
• Knowledge of current hospitality trends and market dynamics.

Method of Application
Intereted and qualified candidates should send their CV to: tivanaworkforce@gmail.com using the Job Position as the subject of the mail.