Ongoing Recruitment at Hilton Hotels and Resort

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all.

We are recruiting to fill the following positions below:

1.) Director of Operations

Job Location: Maitama, Abuja
Schedule: Full-time
Brand: Hilton Hotels & Resorts

Job Description

• A Director of Operations is responsible for the effective operational management of the hotel, ensure Heads of Department achieve and exceed their revenue and Guest satisfaction targets.

What will I be doing?

• As Director of Operations, you will be responsible for the effective operational management of the hotel, ensure Heads of Department achieve and exceed their revenue and Guest satisfaction targets.

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Work in conjunction with the General Manager to actively manage key property issues (including capital projects; customer service; refurbishment)
• Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals
• Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
• Respond to audits that are completed by the company to ensure continual improvement is achieved
• Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
• Comply and exceed hotel and company Service Standards
• Hold regular briefings and communication meetings with the HOD team
• Participate in corporate activities and meetings as requested.
• Assist in the administration of succession planning.
• Ensure that costs are controlled throughout the operational departments and results are analysed regularly to highlight problem areas and take appropriate action
• Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
• Seek and respond to guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
• Participate and maintain active community relations.
• Attend industry meetings and participates in industry organizations.

What will it be like to work for a Hilton Worldwide Brand?

• Our Team Members are the Heart of Hilton. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.

What are we looking for?

• A Director of Operations serving Hilton Worldwide brands is always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you must possess the following qualifications, attitude, behaviours, skills, and values that follow:

• A Degree or Diploma in Hotel Management or equivalent
• Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management
• In-depth knowledge of the hotel / leisure / service sector
• Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
• Experience in managing budgets, revenue proposals and forecasting results
• Accountable and resilient
• Ability to work under pressure

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the hotel property management systems
• Previous experience in the same or similar role.

Click here to apply online

2.) Upholsterer

Job Location: Abuja
Employment Type: Contract

Job Description

• As an Upholsterer, you would be responsible to repair, maintain, and upholster furniture and curtain throughout the facility to ensure an attractive and well-maintained facility.

What will I be doing?
As an Upholsterer, you will be responsible for performing the following tasks to the highest standards:

• Visually inspect, diagnose problem with couches, chairs, and other upholstered furniture, takes measurements and makes necessary repairs.
• Responds to customer complaints pertaining to the upholstery of couches, chairs, and other furniture, takes measurements and makes necessary repairs.
• Performs shop work to repair or upholster new furniture.
• Applies preventive maintenance program to furniture.
• Maintains records on orders and repairs made to furniture.
• Maintains adequate supplies and materials in order to maintain the hotel’s upholstered furniture department when needed.

What are we looking for?
As an Upholsterer serving Hilton Brand Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Minimum of HND qualification
• 3 years of housekeeping experience required
• Good communication and interpersonal skills.
• Previous industrial sewing experience required.
• Previous industrial sewing experience required.
• Able to work independently and a s a team

Click here to apply online

3.) Housekeeping Supervisor

Job Location: Abuja
Employment Type: Full-time

Job Description

• Housekeeping Supervisor is responsible for ensuring overall cleanliness of rooms/suites in compliance with required standards ensure the overall cleanliness of rooms/suites in compliance with required standards

What will I be doing?
As a Housekeeping Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Supervisor will perform the following tasks to the highest standards:

• Inspect rooms, complete reports verify status reports; report clean suites to hotel front desk and / or load into automated property management systems. Inspect rooms, complete reports verify status reports; report clean suites to hotel front desk and / or load into automated property management systems.
• Open housekeeping: check rooms inventory, assign rooms to room/suite attendants
• Schedule and supervise deep cleaning and any other projects
• Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
• Manage, efficiently, stock control and the maintenance of equipment
• Monitor work schedules
• Monitor lost and found program
• Ensure stock rooms and carts are maintained with proper supplies
• Provide excellent Guest service, including VIP and other special requirements
• Ensure the adherence to hotel brand standards at all times

What are we looking for?
Housekeeping Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Minimum of HND qualification
• 10 years of Housekeeping experience.
• Strong communication skills
• Strong organizational and analytic skills
• An attention to details
• A passion for delivering exceptional levels of guest service.

Click here to apply online