Telesales Representative Job at PrepClassNG

PrepClass is an indigenous EdTech company that provides learning and academic alternatives and offers a tailored learning program both physically and online. As an educational technology business, our primary focus is linking learners with qualified tutors. Our goal is to break the formal education norm by offering -to our clients- tutors, who can effectively communicate and impact our clients/learners with what they want to know.

We are recruiting to fill the position below:

Job Position: Telesales Representative

Job Location: Yaba, Lagos
Employment Type: Contract

Responsibilities

• Deliver prepared sales talks, read scripts that describe PrepClass services, and persuade potential clients to engage our services.
• Call prospective clients from operating telephone equipment, automatic dialling systems, and other telecommunications technologies.
• Obtain client information such as name, email address, learner details, class details, and enter orders into CRM.
• Engage prospective leads via Whatsapp, Email, and Calls to follow-up and other social media platforms until the deal is closed.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Expand the relationships with existing clients by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to clients promptly.
• Fill in as the connection of correspondence between key clients and tutors.
• Resolve any issues and problems faced by clients and tutors and deal with complaints to maintain trust.
• Meeting monthly and quarterly sales goals.
• Creating and updating activity reports.
• Meeting sales quota.
• Good knowledge of relevant computer programs (e.g. Excel, Microsoft word) and telephone systems.

Requirements

• HND, OND, or a University Degree.
• Minimum of 2 years work experience in Telesales.

Skills:

• Experience in sales and providing solutions based on clients' needs.
• Must possess excellent communication and phone skills, patience, a persuasive and persistent nature, and great typing skills.
• Excellent organizational/interpersonal skills.
• Ability in problem-solving and negotiation.
• Ability to multitask.
• Self-starter.
• Curious to learn something new every day.
• Ability to be flexible and creative in dealing with customers.
• Excellent knowledge of the English Language.
• Good knowledge of relevant computer programs (e.g. Excel, Microsoft word) and telephone systems.
• Proximity to living in Yaba, Lagos.

Salary
N70,000 monthly with added commissions based on performance.