Relationship Officer Job at People Capacity Management
People Capacity Management - Our client is recruiting suitably qualified candidates to fill the position below:
Job Position: Relationship Officer
Job Location: Lagos
Employment Type: Full-time
Job Description
- Manage and nurture client relationships to maximize client satisfaction and loyalty.
- Serve as the primary point of contact for clients, addressing their inquiries and concerns in a timely and professional manner.
- Identify opportunities for upselling and cross-selling products or services to existing clients.
- Understand clients' business goals, needs, and challenges to provide tailored solutions and recommendations.
- Collaborate with internal teams to deliver exceptional service and exceed client expectations.
- Develop and implement strategies to retain and expand client accounts.
Job Specification
- Must have a B.Sc / BA Degree in Customer Relations or a relevant course.
- Must have 5-8 years of client management experience.
- Must have relevant professional certifications.
- Should reside in Lagos or environs.
- Must look professional and presentable.
- Must speak eloquently.
Method of Application
Interested and qualified candidates should send their CV to: recruitment@peoplecapacitymanagement.com using the Job Position as the subject of the mail.
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