Relationship Officer Job at People Capacity Management

People Capacity Management - Our client is recruiting suitably qualified candidates to fill the position below:

Job Position: Relationship Officer

Job Location: Lagos
Employment Type: Full-time

Job Description

  • Manage and nurture client relationships to maximize client satisfaction and loyalty.
  • Serve as the primary point of contact for clients, addressing their inquiries and concerns in a timely and professional manner.
  • Identify opportunities for upselling and cross-selling products or services to existing clients.
  • Understand clients' business goals, needs, and challenges to provide tailored solutions and recommendations.
  • Collaborate with internal teams to deliver exceptional service and exceed client expectations.
  • Develop and implement strategies to retain and expand client accounts.

Job Specification

  • Must have a B.Sc / BA Degree in Customer Relations or a relevant course.
  • Must have 5-8 years of client management experience.
  • Must have relevant professional certifications.
  • Should reside in Lagos or environs.
  • Must look professional and presentable.
  • Must speak eloquently.

Method of Application
Interested and qualified candidates should send their CV to: using the Job Position as the subject of the mail.