Customer Service Representative / Online Sales Representative Job at Blvckhair_ng
Blvckhair_ng is a hair production company; we produce and sell hair extensions like crochet braids and wigs.
We are recruiting to fill the position below:
Job Position: Customer Service Representative / Online Sales Representative
Job Location: Oluyole - Ibadan, Oyo
Employment Type: Full-time
Key Responsibilities
- Receive and process online orders
- Convert leads into actual sales
- Liase with and manage courier companies
- Develop and maintain an updated customer/vendor lists
- Answer and direct phone calls
- Handle customer enquiries and complaints by investigating problems; developing solutions;
- Perform all other duties as assigned.
Requirements
Education:
- Candidates should possess an HND / Bachelor's Degree
Experience:
- At least 1 year of experience in an e-commerce role
- Experience with sales targets.
Skills and Abilities:
- Good customer service skills
- Good networking, prospecting and closing skills
- High level of professionalism
- Result-oriented team player with exceptional motivation and interpersonal skills.
- Excellent selling, communication and negotiation skills
- High proficiency in MS Office Suite.
Personal Attributes:
- Sociable and friendly
- Confident and pleasant
- Knowledgeable of current trends.
Method of Application
Interested and qualified candidates should send their CV to: blvckhairwigs@gmail.com using the Job position as the subject of the mail.
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