Job Openings Adins Academy

Adins Academy is a dynamic and multifaceted company providing services across Information and Technology, General Contracts, General Merchandise, and Online Solutions. In addition to our core offerings, we are also actively engaged in Recruitment, HR Consulting, and Talent Acquisition services.

We specialize in helping businesses, both local and international - find, assess, and hire the right talent to meet their workforce needs. Our recruitment services are tailored to meet industry-specific demands, ensuring our clients get access to highly skilled and vetted professionals. From sourcing entry-level candidates to executive-level placements, we act as a trusted partner in every step of the hiring process.

As part of our consulting and HR services, we also support organizations with employee onboarding, performance management strategies, workforce planning, and operational HR guidance. At Adins Academy, we are committed to bridging the gap between talent and opportunity, enabling businesses to grow with the right people and the right strategy.

Whether you're a company looking to recruit top talent or a professional seeking the next big opportunity, Adins Academy is here to make the connection seamless and successful.

We are recruiting to fill the following positions below:

1.) Zendesk Telesales Agent (Fintech - Forex & Cryptocurrency)

Job Location: Wuse, Abuja (FCT) 
Employment Type: Full-time

Key Responsibilities

• Handle inbound queries via phone, email, and live chat through Zendesk. Conduct outbound follow-up calls to nurture leads and convert them into funded trading accounts.
• Guide prospective clients through the account registration, verification, and initial funding process. Provide clear, compliant explanations of our forex and cryptocurrency trading products, platform features, and risk disclosures.
• Build rapport with potential clients, understand their trading goals and experience level, and tailor the sales approach to meet their needs.
• Meticulously log all interactions, updates, and client information within the Zendesk CRM system to ensure accurate tracking and follow-up.
• Meet and exceed weekly and monthly targets for lead conversion, account activations, and initial deposits.
• Maintain an up-to-date understanding of the forex and cryptocurrency markets, company promotions, and product updates to communicate value effectively.
• Adhere strictly to all company policies, financial regulations, and scripts to ensure compliant and ethical sales practices.

Qualifications & Requirements

• Education: Minimum of an OND/HND/B.Sc.in Business Administration, Finance, Marketing, or a related field.
• Experience: 1-2 years of proven telesales, inside sales, or customer service experience, preferably within fintech, banking, forex, brokerage, or cryptocurrency.
• Technical Skills: Proficiency in using CRM software, preferably Zendesk or similar (e.g., Salesforce, HubSpot). Competency with MS Office Suite.
• Language: Fluent in English and Hausa is preferred.

Compensation & Benefits

• Base Salary: N80,000 - N120,000 per month (commensurate with experience).
• Incentive Structure: Attractive weekly and monthly performance-based bonuses and commissions.
• Transportation Subsidy: N3,000 daily transportation allowance.
• Dynamic Environment: Opportunity to work in a fast-paced, innovative fintech leader.

Application Closing Date: 11th February, 2026.

Method of Application 
Interested and qualified candidates should send their updated CV and a cover letter to: [email protected] using "Application for Zendesk Telesales Agent - Abuja." as the subject of the mail.

Note: Only qualified candidates will be contacted.

2.) Sales Agent

Job Location: Lagos
Employment Type: Full-time

Key Responsibilities

• Proactively identify and engage potential retail and professional traders in Nigeria.
• Support clients through the onboarding process including KYC, deposits, trading and withdrawal.
• Maintain strong client relationships to encourage repeat deposits and long-term trading activity.
• Exceed monthly performance KPIs, including client deposit targets, trading volume and client retention.
• Collaborate with marketing and customer support teams to ensure a seamless client experience.
• Provide feedback on local market trends, customer needs, and competitor activity.
• Represent the brand professionally to all clients.
• Complete task as required by line manager

Requirements

• Candidates should possess a Bachelor's Degree in relevant field
• Must have at least 2 years of experience in sales, business development, or account management in forex / crypto / financial services.
• Strong knowledge or keen interest in forex and cryptocurrency trading.
• Excellent communication, interpersonal, and persuasion skills.
• Ability to work independently, manage pipelines, and hit aggressive performance targets.
• Familiarity with CRM tools and lead management systems.
• Proficiency in English; fluency in local Nigerian languages (Hausa, Igbo, Yoruba)is a plus.
• Self-driven, resilient, and target-focused mindset.
• Candidates must have their own laptop to be used as work devices.

Salary
N100,000 - N250,000 monthly.

Application Closing Date: 24th February, 2026.

Method of Application 
Interested and qualified candidates should send their CV to: [email protected] using the Job Position as the subject of the email.

Note: Only qualified candidates will be contacted. Good Luck!

3.) Customer Service Representative

Job Location: Lagos
Employment Type: Full-time

Key Responsibilities

• Provide multi-channel customer support (chat, email, phone) for trading, account issues, platform usage, and transaction inquiries.
• Guide clients on how to use the trading platform, including account setup and trading activities.
• Stay updated on market trends and company products to offer accurate, proactive support.
• Escalate complex issues and ensure compliance with regulations (KYC, AML).
• Contribute to customer retention by offering personalized support and solutions.

Qualifications

• Bachelor's degree preferred, with certifications in crypto/Forex a plus.
• 1+ years in customer service (preferably in fintech, telecommunications, crypto, or trading).
• Familiarity with trading platforms and basic knowledge of cryptocurrency/Forex markets is an added advantage.
• Strong communication, problem-solving skills, and ability to handle sensitive information.

Application Closing Date: 28th February, 2026.

Method of Application 
Interested and qualified candidates should send their CV to: [email protected] using the Job Position as the subject of the email.

Note: Only qualified candidates would be contacted. Thank you.